Contact Us
Have questions or feedback? We'd love to hear from you! Feel free to reach out using the contact form below or connect with us via email or phone. Our dedicated team is here to assist you and provide the information you need. Your input is valuable to us as we strive to enhance your experience. We aim to respond promptly and look forward to assisting you.
Get In Touch
FAQS
How does HVAC Attendant work?
HVAC Attendant is an AI-powered virtual receptionist that answers customer calls, texts, and DMs 24/7. It provides instant responses, answers FAQs, and guides clients to book service calls through an automated scheduling system. It’s like having a full-time assistant without the cost of hiring staff.
What happens when a customer calls?
When a customer calls, HVAC Attendant answers instantly in a professional, human-like voice. It greets the customer, asks how it can help, and provides immediate answers to common questions such as:
✔ Availability & service areas
✔ Pricing & estimates
✔ Emergency HVAC services
✔ Booking a service call (sends a link via text)
Can HVAC Attendant book appointments for me?
Yes! HVAC Attendant guides customers to schedule a service call online by sending them a booking link via text to your scheduling system. Customers choose a time that works for them, eliminating back-and-forth phone calls.
📌 Bonus: If a customer doesn’t book immediately, AI follows up automatically, increasing conversion rates.
Can it handle text messages and DMs too?
✅ Yes! HVAC Attendant manages calls, texts, and even social media DMs. It responds to inquiries across multiple platforms, ensuring no lead goes unanswered.
What if I already have an office assistant?
HVAC Attendant works alongside your team to handle overflow calls, after-hours inquiries, and repetitive questions—so your staff can focus on high-value tasks instead of answering the same questions all day.
What happens after hours or on weekends?
Your AI assistant never takes a day off. If a customer calls after business hours, HVAC Attendant:
✔ Answers the call professionally
✔ Provides information on availability & service options
✔ Sends a booking link for the next available time slot
How much does HVAC Attendant cost?
We offer simple, flat-rate pricing based on your call volume. No contracts, no hidden fees.
✔ Essentials Plan ($199/month) – Up to 100 calls & 150 texts per month
✔ Pro Plan ($299/month) – Up to 300 calls & 500 texts per month
✔ Ultimate Plan ($449/month) – Unlimited calls & texts
Can I customize how the AI responds?
✅ Yes! You can customize responses to match your business tone, pricing, and FAQs. It’s designed to sound natural and professional, not robotic.
How do I set it up?
Setup takes you less than 10 minutes:
1️⃣ Choose your plan & sign up.
2️⃣ Fill out the onboarding form
3️⃣ Sit back and relax for a few days while we get your Attendant customized for your business.
4️⃣ Once your attendant is ready just forward your business number to HVAC Attendant.
5️⃣ Start monitoring your clients interactions to ensure it's giving the answers you want it to. If its not just let us know and we will make the necessary adjustments for you.
6️⃣ Grow Your Business While AI Works for You! – Focus on HVAC jobs while HVAC Attendant ensures you never miss a lead.
What if I need to make changes or updates?
You have full control over HVAC Attendant. You can update your business hours, service pricing, and FAQs anytime.
